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  4. Government & Municipal
Ticketing + check-in · Government & Municipal

Ticketing + check-in for Government & Municipal.

Issue, track, and scan tickets, backed by an offline-first scan queue and sub-100ms response at the gate. A street festival answers to more agencies than any private show: permits, public safety, after-action review. Compass documents the operation as it happens, from volunteer check-in to the last incident report, so the record writes itself.

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How It Shows Up

What Government & Municipal Teams Run On Ticketing + check-in.

Issue in Atlas. Generate tickets by allocation, by persona, with QR codes ready to go. On government & municipal jobs, this shows up as civic events, public festivals, emergency coordination.

Scan in Compass. Phone camera. Sub-100ms scan response. Four clear result states. On government & municipal jobs, this shows up as civic events, public festivals, emergency coordination.

Zero duplicates. Every ticket scans exactly once, even with multiple gates scanning under pressure. On government & municipal jobs, this shows up as civic events, public festivals, emergency coordination.

Offline queue. Scans queue on the device and replay in order when the network returns. On government & municipal jobs, this shows up as civic events, public festivals, emergency coordination.

Industry Outcomes

What Changes For Government & Municipal Operators.

For city event offices, parks departments, and the agencies behind public festivals. Compass schedules staff and volunteers per zone, tracks permits against the event record, files incidents with time and location for the after-action report, and puts emergency procedures on every worker's phone.

  • Schedule staff and volunteers per zone with check-in at the perimeter
  • Permit records tracked against the event, visible to every lead
  • Incident reports carry timestamp, GPS, photo, and reporter for the after-action file
  • Emergency procedures published to every worker's phone before gates
  • Daily logs that stand up as the operational record
  • Every change lands in an immutable audit log, exportable for records requests

The Ticketing + check-in Feature Set.

The same primitives that ship in our Ticketing + check-in module, applied to government & municipal workflows.

Issue in Atlas

Generate tickets by allocation, by persona, with QR codes ready to go.

Scan in Compass

Phone camera. Sub-100ms scan response. Four clear result states.

Zero duplicates

Every ticket scans exactly once, even with multiple gates scanning under pressure.

Offline queue

Scans queue on the device and replay in order when the network returns.

Scan history

Every attempt captured with result and scanner identity.

Rate limited

Abuse protection without getting in the way of legitimate traffic.

Run Ticketing + check-in On Government & Municipal Production.

Sign up free for small teams. Per-org pricing the rest of the way up.

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Ticketing + check-in for Government & Municipal · FAQ

What's the scan latency?
Sub-100ms server-side. A typical US cell connection adds 200-400ms end to end. Offline scans are instant locally.
How do we handle refunded tickets?
Void them in Atlas. A subsequent scan resolves as voided, not accepted. The scanner shows a clear denial.
Can volunteers who are not city employees use the app?
Yes. Volunteers join the event with scoped access: their shift, their zone, their check-in, and the emergency guide. They never touch staff scheduling or internal records.
Will the records satisfy an after-action review or a records request?
The operational record is built for exactly that. Incident reports carry timestamp, GPS, photo, and reporter. Every change is in an immutable audit log, and logs export cleanly.
Can we pilot this on a single event before a wider procurement?
Yes. Most agencies start with one festival or one season. A single-event pilot exercises the full system, and the data carries forward if you expand. Contact us about procurement paperwork; we have done it before.

Other Modules For Government & Municipal.

One record store. Every module reads from the same truth.

Office ConsoleStakeholder PortalsField Mobile AppAurora AIFinanceProcurementProductionComplianceInteractive ProposalsEvent Guides (KBYG)Advancing

Ticketing + check-in For Other Industries.

Live EventsConcertsFestivals & ToursImmersive ExperiencesBrand ActivationsCorporate EventsTheatrical Performances

Atlas Is Open.

Free, forever, for small teams. Per-org pricing the rest of the way up.

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