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  1. Home
  2. Features
  3. Ticketing + check-in
  4. Concerts
Ticketing + check-in · Concerts

Ticketing + check-in for Concerts.

Issue, track, and scan tickets, backed by an offline-first scan queue and sub-100ms response at the gate. Concert touring operations live in forty spreadsheets. We keep the canonical rider in one place and scope per-venue variants on top. No copy-paste, no lost revisions.

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How It Shows Up

What Concerts Teams Run On Ticketing + check-in.

Issue in Atlas. Generate tickets by allocation, by persona, with QR codes ready to go. On concerts jobs, this shows up as single-night shows, amphitheatres, arenas.

Scan in Compass. Phone camera. Sub-100ms scan response. Four clear result states. On concerts jobs, this shows up as single-night shows, amphitheatres, arenas.

Zero duplicates. Every ticket scans exactly once, even with multiple gates scanning under pressure. On concerts jobs, this shows up as single-night shows, amphitheatres, arenas.

Offline queue. Scans queue on the device and replay in order when the network returns. On concerts jobs, this shows up as single-night shows, amphitheatres, arenas.

Industry Outcomes

What Changes For Concerts Operators.

Purpose-built for Concerts, from single-night shows to stadium-scale runs. Canonical rider, per-venue overrides, shared crew pool, venue advancing, real-time box office metrics, and a field app the house staff actually wants to use.

  • Canonical rider with per-venue overrides, and edits cascade correctly
  • Shared crew pool with per-show scheduling and day rates
  • Per-diem and emergency advances payout on approval
  • Box-office metrics and seat-map deltas in real time
  • Credentials (DOT, insurance, certs) tracked with expiry alerts
  • Daily settlement in under 48 hours post-show

The Ticketing + check-in Feature Set.

The same primitives that ship in our Ticketing + check-in module, applied to concerts workflows.

Issue in Atlas

Generate tickets by allocation, by persona, with QR codes ready to go.

Scan in Compass

Phone camera. Sub-100ms scan response. Four clear result states.

Zero duplicates

Every ticket scans exactly once, even with multiple gates scanning under pressure.

Offline queue

Scans queue on the device and replay in order when the network returns.

Scan history

Every attempt captured with result and scanner identity.

Rate limited

Abuse protection without getting in the way of legitimate traffic.

Run Ticketing + check-in On Concerts Production.

Sign up free for small teams. Per-org pricing the rest of the way up.

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Ticketing + check-in for Concerts · FAQ

What's the scan latency?
Sub-100ms server-side. A typical US cell connection adds 200-400ms end to end. Offline scans are instant locally.
How do we handle refunded tickets?
Void them in Atlas. A subsequent scan resolves as voided, not accepted. The scanner shows a clear denial.
Can the canonical rider handle multi-artist bills?
Yes. Each artist has its own project under the parent tour. Advancing, schedule, travel, and rider stay scoped per artist; shared venue info lives on the parent.
Do advances pay out directly?
Yes. Cash advances route directly to the crew member's linked account. Approval to payout is usually under two minutes.
Can I pull manifest data from my ticketing vendor?
Yes. CSV bulk imports, webhook from the major ticketing systems, or manual upload. The mobile scanner works offline and syncs when it reconnects.

Other Modules For Concerts.

One record store. Every module reads from the same truth.

Office ConsoleStakeholder PortalsField Mobile AppAurora AIFinanceProcurementProductionComplianceInteractive ProposalsEvent Guides (KBYG)Advancing

Ticketing + check-in For Other Industries.

Live EventsFestivals & ToursImmersive ExperiencesBrand ActivationsCorporate EventsTheatrical PerformancesBroadcast, TV & Film

Atlas Is Open.

Free, forever, for small teams. Per-org pricing the rest of the way up.

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