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  4. Venues & Arenas
Knowledge Base · Venues & Arenas

Knowledge Base for Venues & Arenas.

The org's institutional memory (SOPs, runbooks, vendor training, FAQ, post-mortems), searchable, taggable, exportable. A busy building hosts a concert, a game, and a corporate buyout in the same week. Compass keeps the house crew scheduled across all of it and logs every changeover, inspection, and incident against the right event.

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How It Shows Up

What Venues & Arenas Teams Run On Knowledge Base.

Tagged articles. Per-team, per-topic, per-show. Search finds it, tags surface it. On venues & arenas jobs, this shows up as house teams running hundreds of shows a year.

Vendor training. Articles tagged for vendor onboarding. Acknowledgement tracked to compliance. On venues & arenas jobs, this shows up as house teams running hundreds of shows a year.

Public intake form. External requests file as tagged articles. Triage, assign, resolve. On venues & arenas jobs, this shows up as house teams running hundreds of shows a year.

SOP runbooks. Standard operating procedures with versioning and required-reading flags. On venues & arenas jobs, this shows up as house teams running hundreds of shows a year.

Industry Outcomes

What Changes For Venues & Arenas Operators.

Built for the house team that turns the building over night after night. Compass runs the crew schedule across a heavy calendar, changeover punch lists, recurring inspections, and an incident log scoped per event, all from the phones your staff already carry.

  • Schedule the house crew across the full event calendar with coverage gaps visible
  • Run changeover punch lists with photos; items close before doors
  • Recurring inspections per room and per system, with a record of every pass
  • Incident and lost-and-found logs scoped to the event they happened at
  • Shift handover notes so the night crew knows what the day crew left open
  • House inventory custody: who has the lift key, and since when

The Knowledge Base Feature Set.

The same primitives that ship in our Knowledge Base module, applied to venues & arenas workflows.

Tagged articles

Per-team, per-topic, per-show. Search finds it, tags surface it.

Vendor training

Articles tagged for vendor onboarding. Acknowledgement tracked to compliance.

Public intake form

External requests file as tagged articles. Triage, assign, resolve.

SOP runbooks

Standard operating procedures with versioning and required-reading flags.

Post-mortems

Show-incident post-mortems with named actions and owners.

Export

Markdown or PDF, per article or per tag. Walk-away on cancel, always.

Run Knowledge Base On Venues & Arenas Production.

Sign up free for small teams. Per-org pricing the rest of the way up.

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Knowledge Base for Venues & Arenas · FAQ

How does this differ from a Notion or a Confluence?
Knowledge is wired to the rest of the platform. Vendor training acknowledgements write to compliance records. Post-mortems link to the incidents they're about. SOPs surface as required reading on relevant modules. The integration is the value.
Can we run multiple events in the building on the same day?
Yes. Each event is its own project with its own schedule, checklists, and incident log. The house crew works across all of them from one app, and reports stay separated per event.
Can a touring production see our house schedule?
Only what you share. Touring and promoter reps can be invited into a single event with scoped access. They never see the rest of your calendar or another promoter's event.
How does shift handover work?
The outgoing lead logs a handover note against the shift, with open punch items attached. The incoming crew opens the app and sees exactly what is unresolved. No whiteboard required.

Other Modules For Venues & Arenas.

One record store. Every module reads from the same truth.

Office ConsoleStakeholder PortalsField Mobile AppAurora AIFinanceProcurementProductionComplianceInteractive ProposalsEvent Guides (KBYG)Ticketing + check-in

Knowledge Base For Other Industries.

Live EventsConcertsFestivals & ToursImmersive ExperiencesBrand ActivationsCorporate EventsTheatrical Performances

Atlas Is Open.

Free, forever, for small teams. Per-org pricing the rest of the way up.

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